Given that compliance is central to everything that Pro-Force does, the business regularly surveyed migrant workers that it recruited for the UK government’s seasonal worker scheme (SWS) in 2022.
Pro-Force’s efforts have focused around three surveys: one that asks about the experience during recruitment, one that asks about the working experience, and finally, one upon departure.
In summary, the results have been very positive and broadly in line with those from 2021. This is reassuring given the difficulties faced as a result of the invasion of Ukraine, and the higher than usual percentage of new workers recruited. For example, 83.4% of respondents either strongly agreed or agreed that they were provided with good information during the recruitment process.
I was provided with good information during the recruitment for my job in the UK.
96.5% either strongly agree or agree that they have a good understanding of their job and what is required of them.
I have a good understanding of my job and what is required of me
86.9% either strongly agree or agree that they have access to suitable and hygienic kitchen and sanitary facilities in their accommodation.
I have access to suitable, hygienic kitchen and sanitary facilities in my accommodation
Naturally, there are some learning points to take away. For example, 67.4% of workers either strongly agree or agree that they are provided with enough working hours each week.
I feel that I am provided with enough hours each week
Pro-Force will be working closely with our clients to ensure that, wherever possible, changes are made to the extent that workers feel like they’re receiving a sufficient number of hours work. Though it is worth nothing that despite Pro-Force having always contractually required growers to ensure workers are offered at least 32 hours every week, workers generally consider a minimum of 40 hours per week to be ‘enough’. Workers on the scheme have a maximum stay of 26 weeks to earn, hence consider every week as vital.
Maintenance issues or problems with my accommodation were fixed quickly
What’s more, 72.2% of respondents either strongly agreed or agreed that maintenance issues or problems with their accommodation were fixed quickly. Though Pro-Force has a robust internal auditing process as well as an independent third party audit on accommodation, it will work closely with farming clients to ensure that a higher proportion of workers report feeling satisfied in this respect.
I would recommend working with Pro-Force in the UK to a friend.
Though pleasingly, 89.4% of workers reported that they would recommend working with Pro-Force in the UK to a friend.
In summary, the results of the surveys are pleasing, in that 77%, 82% and 89% of respondents respectively answered either that they strongly agree or agree with the statements in the recruitment, work and departure surveys. Pro-Force never rests on its laurels, hence will continue to work hard to demonstrate that it is the compliance leader of seasonal worker labour providers.